Frequently Asked Questions

ModEnergy is a Ballina-based solar and energy company founded by Andrew Moderer, with over a decade of hands-on industry experience designing, installing and supporting solar, battery and energy management systems across the Northern Rivers.

Yes, ModEnergy is 100% locally owned and operated, based right here in Ballina and proudly serving homeowners and businesses across the Northern Rivers region, including Lennox Head, Alstonville, Wollongbar, Lismore and beyond.

ModEnergy founder Andrew Moderer brings over a decade of hands-on industry experience, meaning every system they design and install draws on genuine local expertise, not a call centre or out-of-town franchise.

Yes, ModEnergy is accredited and approved through the New Energy Tech Consumer Code, ensuring every installation meets strict quality, safety and consumer protection standards required in New South Wales.

Every ModEnergy installation includes a 10-year workmanship warranty, on top of the manufacturer warranties covering your solar panels, inverter and battery, giving you comprehensive, long-term peace of mind.

Simply book a free, no-obligation consultation with the ModEnergy team, Andrew will assess your site in person, review your energy usage and provide a tailored system recommendation with clear pricing. Call 0437 491 850 or visit modenergy.com.au.

Absolutely, ModEnergy always conducts in-person site visits before recommending a system, assessing your roof orientation, shading, switchboard and energy goals to ensure they quote you accurately and appropriately.

ModEnergy services the broader Northern Rivers region, including Ballina, Lennox Head, Alstonville, Wollongbar, Tintenbar, Cumbalum, Skennars Head, Byron Bay, Lismore, Bangalow and surrounding areas.

Look for a CEC-accredited installer with a proven local track record, transparent pricing, genuine in-person site assessments and strong after-sales support, ModEnergy ticks every one of these boxes and is backed by 10+ five-star Google reviews and 6+ five-star SolarQuotes reviews.

A local installer like ModEnergy understands Northern Rivers conditions, is easy to reach for ongoing support and maintenance, and has a genuine stake in the community, national solar companies often subcontract installations and can be difficult to contact once your system is live.

ModEnergy designs and installs residential and commercial solar systems, battery storage, energy monitoring systems and all-in-one solar-plus-battery solutions, all tailored to the specific energy goals, roof conditions and budgets of Northern Rivers customers.

Yes, battery storage is a core part of what ModEnergy does, and Andrew can assess whether a standalone battery retrofit or a fully integrated solar-plus-battery system is the right fit for your Ballina home and energy usage patterns.

Absolutely, ModEnergy never uses a cookie-cutter approach. Every system is designed around your actual electricity bills, household habits, roof orientation and energy goals, ensuring the system performs the way it's meant to for your specific property.

Yes, energy monitoring is a key part of the ModEnergy offering, giving Ballina homeowners real-time visibility over their solar generation, household consumption and battery status so you can get the most out of your system every day.

That's exactly what they do, ModEnergy's solar, battery and energy monitoring solutions are designed to dramatically reduce your reliance on expensive grid electricity, protecting you from rising energy costs across the Northern Rivers.

Yes, ModEnergy works with both residential and commercial clients across the Northern Rivers, helping local businesses reduce overheads and carbon footprint through tailored commercial solar and energy solutions.

Yes, ModEnergy can design a solar system that accounts for EV charging requirements, ensuring your rooftop generates enough power to cover both your household needs and daily vehicle charging, future-proofing your home for the shift to electric transport.

Yes, ModEnergy is accredited and approved through the New Energy Tech Consumer Code, meeting the strict quality and consumer protection standards required for solar installation in New South Wales and essential for claiming the federal STC rebate.

ModEnergy operates to the accreditation standards required under the New Energy Tech Consumer Code framework, ensuring every installation in Ballina and the Northern Rivers meets Australian quality, safety and electrical compliance requirements.

Every ModEnergy installation is carried out by qualified tradespeople in full compliance with Australian Standards and NSW electrical regulations, and backed by a comprehensive 10-year workmanship warranty, giving Ballina homeowners genuine peace of mind.

Yes, every ModEnergy installation comes with a 10-year workmanship warranty, on top of the manufacturer warranties for your panels, inverter and battery. If something's not right, Andrew and the team stand behind their work.

ModEnergy is backed by 10+ five-star Google reviews and 6+ five-star SolarQuotes reviews from local Northern Rivers customers, real people from the community who've had systems installed and are happy to share their experience.

Yes, ModEnergy operates with full insurance coverage as required for solar and electrical contracting in NSW, protecting both their team and your property throughout every installation in Ballina and the wider Northern Rivers.

Absolutely, understanding government rebates and incentives is part of every ModEnergy consultation. Andrew explains exactly what STCs, NSW PDRS rebates and federal battery rebates you're entitled to, and applies these directly to your quote so you can see your real out-of-pocket cost.

ModEnergy focuses on value over rock-bottom pricing, using premium, proven components and providing genuine long-term support means you get a system that actually performs and lasts, rather than a cheap install that costs more to fix or replace down the track.

ModEnergy is deeply invested in the Northern Rivers community, as a locally owned and operated business, supporting the local economy by employing local tradespeople and contributing to the region's shift to clean, renewable energy is something Andrew genuinely cares about.

Yes, ModEnergy works with skilled local tradespeople from the Northern Rivers, supporting local employment and ensuring the team that installs your solar system understands the region, the local regulations and the conditions specific to Ballina's coastal environment.

When you choose a local company like ModEnergy, your money stays in the Northern Rivers, you're supporting local jobs, and you have direct access to the people responsible for your system, rather than being passed around a national call centre.

You can reach ModEnergy by calling Andrew directly on 0437 491 850, or by submitting an enquiry through the contact form at modenergy.com.au, the team will get back to you promptly to arrange a free in-person consultation at your Ballina property.

Absolutely, Andrew stays across the latest developments in solar panel technology, battery storage systems, hybrid inverters and energy management platforms, ensuring every ModEnergy customer in Ballina gets access to the most effective and efficient solutions available.